

| Subject: | Re: Friday, update on Prius electronics rant |
| From: | Dave Mcneely |
| Date: | Fri, 20 Sep 2013 13:56:40 -0500 |
But I could buy a lot of computer for six grand!! ---- Scott Daniel <scottdaniel@TURBOVANS.COM> wrote: > Sounds so much like computer glitches and repair, doesn't it ! > > welcome to the world of............. 'your car isa computer with a motor > to make it go, plus wheels.' > > For myself...........uh....'no thanks.' !~ > > > On 9/20/2013 10:03 AM, Dave Mcneely wrote: > > Some of you may recall my rant about the "multi-function display" going out in my Toyota Prius, and the exorbitant (extortionist) price for replacement ($6.3K new, $2.9K rebuilt). > > > > I got a used unit, allegedly from a low mileage Prius, and to avoid possible electronic glitches during installation had a dealer put it in. I paid $175 (including shipping) for the unit, and with a "loyal customer discount," got it installed for $99 (one hour labor at $125, discounted). It works, at least for now. > > > > But another thing to irritate the customer (me) popped up. After I had already bought the used unit, but before it was installed, one of the dealers I'd spoken with about this called me, and said they had a repair program. They would remove the unit, send it to "the factory," where it would be rebuilt, and install it, all for $375. I certainly would have done that. That option should have been offered up front. I would have had to drive around with a hole in the dash, and be without air conditioning (not a trivial thing in Oklahoma in September), heat, and audio (or at least their full functions) for ten days or so, but would have felt better about a repair with a Toyota warranty than a used unit of an electronic component known to be failure prone. > > > > But oh well. For now, I have a functioning unit. > > > > mcneely > > -- David McNeely
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