Skip to main content
Gerry | Vanagon
Checking account...
← vanagon.com home · Continue the discussion in the forum
Subject:Re: Rock Auto makes it good
From:Jim Felder
Date:Tue, 2 Dec 2014 11:14:03 -0600

I can't agree on all their shipping charges. I found a vanagon gasket on
their site for less than a dollar, but it was going to be more than ten
dollars to ship. I upped the quantity thinking that I had met a shipping
minimum, but the configurator on the website just multiplied the shipping
by the quantity LOL!!! Get a set of them was going to cost a hundred
dollars!

Jim

On Tue, Dec 2, 2014 at 11:03 AM, Stuart MacMillan <stuartmacm@gmail.com>
wrote:

> I forgot to mention that they often have 5% discount coupons that can be
> found with a Google search.  I've always been able to find one.  I've also
> found their shipping charges to be low as well.
>
> Stuart
>
> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf
> Of Jim Felder
> Sent: Tuesday, December 02, 2014 8:22 AM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Rock Auto makes it good
>
> After looking around for the better part of a year, I finally decided to go
> to Rock Auto for my Vanagon windshield. They are not very easy to find
> these days.
>
> The price was not bad, considering that I paid almost that much when my
> Jetta windshield got smashed on the road.
>
> It arrived in less than a week---broken. It was broken in at least ten
> places. I went online to the return button on the first page and in ten
> minutes I had printed out a prepaid return label for the box. Fifteen
> minutes after that, on a friday afternoon, I have the thing unloaded at
> fedex.
>
> The acceptance of the package at fedex automatically notified Rock Auto
> that the windshield was on its way back to them, which automatically
> triggered the shipment of another item to me, which shipped yesterday and
> should be here on Friday.
>
> Nobody can say whether the windshield was already broken when Rock Auto
> received it, or if it was broken by the carrier. I hope the next one was
> handled or packed better than the last one. But, you can't beat the
> service.
>
> Jim
>
>