

| Subject: | Re: Rock Auto makes it good |
| From: | Jim Felder |
| Date: | Tue, 2 Dec 2014 11:14:03 -0600 |
I can't agree on all their shipping charges. I found a vanagon gasket on their site for less than a dollar, but it was going to be more than ten dollars to ship. I upped the quantity thinking that I had met a shipping minimum, but the configurator on the website just multiplied the shipping by the quantity LOL!!! Get a set of them was going to cost a hundred dollars! Jim On Tue, Dec 2, 2014 at 11:03 AM, Stuart MacMillan <stuartmacm@gmail.com> wrote: > I forgot to mention that they often have 5% discount coupons that can be > found with a Google search. I've always been able to find one. I've also > found their shipping charges to be low as well. > > Stuart > > -----Original Message----- > From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf > Of Jim Felder > Sent: Tuesday, December 02, 2014 8:22 AM > To: vanagon@GERRY.VANAGON.COM > Subject: Rock Auto makes it good > > After looking around for the better part of a year, I finally decided to go > to Rock Auto for my Vanagon windshield. They are not very easy to find > these days. > > The price was not bad, considering that I paid almost that much when my > Jetta windshield got smashed on the road. > > It arrived in less than a week---broken. It was broken in at least ten > places. I went online to the return button on the first page and in ten > minutes I had printed out a prepaid return label for the box. Fifteen > minutes after that, on a friday afternoon, I have the thing unloaded at > fedex. > > The acceptance of the package at fedex automatically notified Rock Auto > that the windshield was on its way back to them, which automatically > triggered the shipment of another item to me, which shipped yesterday and > should be here on Friday. > > Nobody can say whether the windshield was already broken when Rock Auto > received it, or if it was broken by the carrier. I hope the next one was > handled or packed better than the last one. But, you can't beat the > service. > > Jim > >
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