

| Subject: | Re: Rock Auto makes it good |
| From: | Stuart MacMillan |
| Date: | Tue, 2 Dec 2014 09:55:00 -0800 |
Yeah, shipping will vary. They are an aggregator like Amazon as well as a warehouse. My last order was for a complete tune up, including OEM Bosch plugs, wires, coil, rotor, cap, fuel pump, Mann fuel filter & air filter and two belts. Total was $268 plus $18 shipping from multiple sources. My next purchase may be a $44 Bosch water pump for my 1.9. I can’t find lower prices on these brands. Stuart From: Jim Felder [mailto:jim.felder@gmail.com] Sent: Tuesday, December 02, 2014 9:14 AM To: Stuart MacMillan Cc: Vanagon mailing list Subject: Re: Rock Auto makes it good I can't agree on all their shipping charges. I found a vanagon gasket on their site for less than a dollar, but it was going to be more than ten dollars to ship. I upped the quantity thinking that I had met a shipping minimum, but the configurator on the website just multiplied the shipping by the quantity LOL!!! Get a set of them was going to cost a hundred dollars! Jim On Tue, Dec 2, 2014 at 11:03 AM, Stuart MacMillan <stuartmacm@gmail.com> wrote: I forgot to mention that they often have 5% discount coupons that can be found with a Google search. I've always been able to find one. I've also found their shipping charges to be low as well. Stuart -----Original Message----- From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf Of Jim Felder Sent: Tuesday, December 02, 2014 8:22 AM To: vanagon@GERRY.VANAGON.COM Subject: Rock Auto makes it good After looking around for the better part of a year, I finally decided to go to Rock Auto for my Vanagon windshield. They are not very easy to find these days. The price was not bad, considering that I paid almost that much when my Jetta windshield got smashed on the road. It arrived in less than a week---broken. It was broken in at least ten places. I went online to the return button on the first page and in ten minutes I had printed out a prepaid return label for the box. Fifteen minutes after that, on a friday afternoon, I have the thing unloaded at fedex. The acceptance of the package at fedex automatically notified Rock Auto that the windshield was on its way back to them, which automatically triggered the shipment of another item to me, which shipped yesterday and should be here on Friday. Nobody can say whether the windshield was already broken when Rock Auto received it, or if it was broken by the carrier. I hope the next one was handled or packed better than the last one. But, you can't beat the service. Jim
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