Ironic that if they'd taken their van to a VW dealer they likely would have been refused service. 

Jeff

Sent from my iPhone

> On Oct 14, 2016, at 12:06 PM, Steven Johnson <sjohnso2000@GMAIL.COM> wrote:
> 
> Do you put the mice in the blender with the coolant to get a good
> mix or can they just go straight in as is?
> 
> ;p
> 
> (Friday!!)
> 
> Steven
> 91 Westy
> 
>> On Fri, Oct 14, 2016 at 10:40 AM, Jeff Lincoln <magikvw@gmail.com> wrote:
>> 
>> I just wanted to follow up with eveyone on this.
>> 
>> I just spoke to the service department at that Subie dealer in Bat City, MI
>> 
>> The Vanagon owners were able to source the parts they needed at the local
>> O-Reilys and they are on their way to getting their bus repaired. I asked
>> them to tell the owners to call me direct if they had any further issues or
>> needed anything.
>> 
>> I know many here will have opinions on the Subie dealer being able to do
>> this repair - I get that and I understand we own some old touchy vehicles -
>> but I also think that some credit has to be given tot he fact that whoever
>> is doing the job is a certified mechanic - and while our 1.9s and 2.1s can
>> be finiky beasts, they aren't alien technology either :)
>> 
>> ANyhow, thank you all who replied and provided your wisdom and offered som
>> assistance. I'm hoping things go smoother for these folks from here on out.
>> If not I will surely keep you all posted.
>> 
>> Have a great Friday my friends - I so love this community!
>> 
>> Thanks,
>> 
>> Jeff
>> 
>> P.S. - Todd Olsen (if you are still on the list) - I was sure to tell the
>> service center that they had to use G-11 coolant miced 50/50 with distilled
>> water and bleed the system. Thanks buddy.
>> 
>>> On Thu, Oct 13, 2016 at 11:25 PM, Jeff Lincoln <magikvw@gmail.com> wrote:
>>> 
>>> Thank you everyone. I haven't heard back from anyone so I'm not sure
>>> what's up.
>>> 
>>> I'll call the dealership again in the morning and see if I can't get in
>>> direct contact with the owners.
>>> 
>>> I'll try to keep you posted.
>>> 
>>> Thanks,
>>> 
>>> Jeff
>>> 
>>