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Subject:Re: chains
From:Roger Whittaker
Date:Tue, 29 Nov 2016 07:40:51 -0800

dear chains

looks like someone from les schwab is going to be having a training moment
aside from the - "ok go fit the tire to chains to the tire" episode from
the supervisor  - i hope they handle it well -- this could be the catalyst
that energizes them into being amazing --
i have a friend who often says to the business after an episode like this -
"so how much are you going to pay me?"
the business' worker looks at him incredulously - asking what is he on
about --
my friend then goes on to say - i just gave you an invaluable training
moment that will likely go on to be the example looked at by the whole
company ....

alas the problem is that - unless this Les Schwab "helper" is unusual he
will likely get huffy when the boss tries to point out to him the teachings
from this moment --
these things are all on the training videos - should be part of orientation
--

happy driving and i hope you never have to unpackage your chains

oh oh -- one last thing -- get your self about a dozen chain links to do
quick repairs -- you can order on line but i suggest a trip to an
industrial tool shop like Grainger  to get the right fit (just paste this
link in browser)
https://www.grainger.com/search?searchQuery=thread-locking%20quick%20links&&searchBar=true&suggestConfigId=7&ts_optout=true

regards

On Tue, Nov 29, 2016 at 6:28 AM, David McNeely <davmcneely40@gmail.com>
wrote:

> Thanks to all who advised me concerning tire chains for my 1991 Volkswagen
> Vanagon GL Campmobile.
>
> Even though I now had not only the tire size, but the product number (thank
> you Roger), when I went back to Les Schwab, they still tried to insist that
> the size they sold me first was the one I needed, because that's what their
> computer said.  I pointed out that the product number I was requesting came
> from LaClede, and that I had called before I came in to check to make sure
> they had what I needed.  Still, "but that's the wrong size."
>
> Finally, a supervisor, overhearing, told the person "helping" me to fit the
> chain to my tire.  Of course, it would not fit.  Then he got the one I'd
> asked for, which said right on the label "195R14," along with some other
> sizes. It fit.
>
> So, I got the chains I need, but not without some interference from the
> seller.  Good grief!
>

--
roger whittaker 604.414.6266

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