Thanks Ron and all who replied. I'm aware of the story about Delta 6 being
saved by Trevor and Ron and I say thanks for doing that. I didn't know my
faucet was from the old stock and don't consider the tightness to be a
defect. I'll fiddle with it and hope it loosens up. Glad you guys are there
for all us bus people.
Spencer

On Sun, Aug 12, 2018 at 6:49 PM, The Bus Depot <vanagon@busdepot.com> wrote:

> > I think that was the old one. I bought a 2012 version or thereabouts and
> it was not
> > good. New one totally different. Of course you can’t return a 2012 part.
>
> That was not tremendously long after Trevor Reid (aka "The Skylight Guy")
> bought the Delta Six tooling and molds. The prior owner (Euro American RV
> Products) had let quality deteriorate to the point that we had to throw
> away 15-20 percent of them at our expense - but since they owned the
> tooling they were the only game in town. Once Trevor bought their assets he
> made incremental but substantial improvements over a few years - eventually
> the tooling and molds were completely renewed and raw parts quality
> improved throughout.  More importantly QC was dramatically improved.
> Ultimately Trevor completely reversed what had been a long and steep
> decline in Delta Six product. And not just the faucets alone. The inlets
> and the other Delta Six items also saw dramatic improvement under Trevor's
> stewardship - not just build quality equivalent to original German
> Westfalia standards, but also design and materials improvements that Trevor
> came up with.
>
> By December of 2014, having invested a lot of labor and money, Trevor
> needed a cash infusion to keep it going.  He and I have worked together
> closely for years so we were natural partners. The Bus Depot acquired Delta
> Six's assets, but basically as a silent owner. Trevor (and by now largely
> his son Davin - a family affair) continues to produce the Delta Six
> products for us in Canada. So while we own the name and tooling, it
> wouldn't have been worth saving if it hadn't been for Trevor.
>
> All that being said, regarding the faucet in question, even Rolls Royce
> does not have a zero percent defect rate. You could try loosening the screw
> at the top in case it's a tad too tight. Also recognize that some friction
> is part of the original design, it will always be a bit tight. Beyond that,
> I'm afraid I have to concur with Jim that 6 years is too long to report a
> defect. Delta Six products do have a one year warranty against defects in
> workmanship, and thanks to the Reid family's workmanship the return rate
> remains extremely low.
>
> Ron Salmon
> The Bus Depot, Inc.
> www.busdepot.com
>