

| Subject: | Re: oem faucet hard to turn on/off |
| From: | Jeff Palmer |
| Date: | Sun, 12 Aug 2018 21:41:25 -0500 |
Aside from the tightness, the new knob is easy to grip even when wet. If you’re is slippery maybe you could buy the knob only? Sent from my iPhone > On Aug 12, 2018, at 7:40 PM, Spencer Allen <soxndubs1951@GMAIL.COM> wrote: > > Thanks Ron and all who replied. I'm aware of the story about Delta 6 being > saved by Trevor and Ron and I say thanks for doing that. I didn't know my > faucet was from the old stock and don't consider the tightness to be a > defect. I'll fiddle with it and hope it loosens up. Glad you guys are there > for all us bus people. > Spencer > > On Sun, Aug 12, 2018 at 6:49 PM, The Bus Depot <vanagon@busdepot.com> wrote: > >>> I think that was the old one. I bought a 2012 version or thereabouts and >> it was not >>> good. New one totally different. Of course you can’t return a 2012 part. >> >> That was not tremendously long after Trevor Reid (aka "The Skylight Guy") >> bought the Delta Six tooling and molds. The prior owner (Euro American RV >> Products) had let quality deteriorate to the point that we had to throw >> away 15-20 percent of them at our expense - but since they owned the >> tooling they were the only game in town. Once Trevor bought their assets he >> made incremental but substantial improvements over a few years - eventually >> the tooling and molds were completely renewed and raw parts quality >> improved throughout. More importantly QC was dramatically improved. >> Ultimately Trevor completely reversed what had been a long and steep >> decline in Delta Six product. And not just the faucets alone. The inlets >> and the other Delta Six items also saw dramatic improvement under Trevor's >> stewardship - not just build quality equivalent to original German >> Westfalia standards, but also design and materials improvements that Trevor >> came up with. >> >> By December of 2014, having invested a lot of labor and money, Trevor >> needed a cash infusion to keep it going. He and I have worked together >> closely for years so we were natural partners. The Bus Depot acquired Delta >> Six's assets, but basically as a silent owner. Trevor (and by now largely >> his son Davin - a family affair) continues to produce the Delta Six >> products for us in Canada. So while we own the name and tooling, it >> wouldn't have been worth saving if it hadn't been for Trevor. >> >> All that being said, regarding the faucet in question, even Rolls Royce >> does not have a zero percent defect rate. You could try loosening the screw >> at the top in case it's a tad too tight. Also recognize that some friction >> is part of the original design, it will always be a bit tight. Beyond that, >> I'm afraid I have to concur with Jim that 6 years is too long to report a >> defect. Delta Six products do have a one year warranty against defects in >> workmanship, and thanks to the Reid family's workmanship the return rate >> remains extremely low. >> >> Ron Salmon >> The Bus Depot, Inc. >> www.busdepot.com >>
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