Thank you to all who replied.  Replacing 12 with a brand new fuse got most
things that Bentley says are on 12 working.  Exceptions are power mirrors and
A/C (but maybe that is someplace else).

Fuse 13 fell apart when I went to remove it.  I got a new fuse into what was
left of the holder and now both front and rear heater blowers work.  Clearly a
new fuse/relay panel is needed.

John

On Thu, 2019-12-12 at 20:03 -0500, David Beierl wrote:
> >
> > Thank you for asking, David. Wipers, headlights, tail lights, stop lights,
> > etc. are fine. Radio also works (but in SAFe mode -- tried the work
> > arounds, but no success). Everything else works except what Bentley says
> > are on 12 and 13.
> >
>
> Both those fuses run off the load reduction relay.  The fact that wipers
> and headlights are good says that the ignition switch and load reduction
> relays are both working correctly.   Turn the key on and check for 12V at
> both sides of the fuse sockets.  If you *don't* have 12v on at least one
> side of both fuses, there's an internal problem in the fuse/relay panel and
> you  will need a new one.
>
> Check and say results.