

| Subject: | Re: R&R Power Steering Rack |
| From: | John Rodgers |
| Date: | Mon, 6 Sep 2021 10:40:30 -0500 |
Through 5 vans I have always done my own work but between being in my later sunset years, with all that has happened to me in the first half of this year I have about reached the end of the do-it-yourself stuff, especially if it involves getting under the van. On Mon, Sep 6, 2021 at 10:30 AM Dennis Haynes <d23haynes57@hotmail.com> wrote: > To add to this, Mechanics get paid by some salary, not a straight > percentage of work done. Larger shops will determine salaries by skill > level, years of experience, of service with that shop, and certifications. > It is not that unusual for the oil change or tire mounting person to be a C > or even D at a lower wage while customer still billed at the full shop > rate. For the most part book times are based on actual studies, using > vehicles that are near new and the work environment set up to get the job > done. Warranty rates have reduced times as "new" does make a difference and > for repairs doing the job a 2nd time usually goes faster. For repair > warranties it is also common that for a comeback the original tech does not > perform the re-work and they get some penalty if it was their error. This > becomes a production based environment. > > Dealing with older vehicles much does not go to plan. You get failures > that are not easy to diagnose or don’t follow common patterns, parts are > not readily available, and things don’t go to plan. Start with brake pads, > find you need a caliper or hose, then you twist off the rusted end of the > line, etc. Now the tech and the lift gets held up for the day or longer. > Many shops just don’t want this type of work. > > Dennis > > > -----Original Message----- > From: Vanagon Mailing List <vanagon@gerry.vanagon.com> On Behalf Of David > McNeely > Sent: Monday, September 6, 2021 10:57 AM > To: vanagon@GERRY.VANAGON.COM > Subject: Re: R&R Power Steering Rack > > In my experience, almost all shops will go by book time for any job. The > shop usually pays technicians on a piece work basis, not simply by the on > duty clock hour. So, a technician will get a set fraction of any job. If > book time is 2 hours for a job and the shop rate is $120/hr, the technician > may be paid 25% of the book value of $240, or $60. I don't know any of > these numbers, these are just hypotheticals, though the shop rate is one > that would be common in many parts of the country. Beyond that, the shop > also makes a profit on parts, and so most shops will not install parts that > the customer sources, or if they will, will not warranty them or the > associated labor. But this system encourages technicians to work quickly > and get jobs out within or more quickly than the book time. If a job turns > out to require extra time, too bad for the shop and the technician if the > shop guarantees a quote. > > If I am able to use a shop I trust, rather than in a traveling situation > where I don't know the shop, I have no problem with this system. Asking a > shop to do a job for less than the book time is asking the shop owner and > the technician to work for less pay than is the going rate in a region. > > Yeah, vehicle ownership is not free or even inexpensive, especially old > vehicles like ours. > > mcneely > > On Mon, Sep 6, 2021 at 5:45 AM John Rodgers <jrodgers113@gmail.com> wrote: > > > I had so many things happen to me this year - broken ribs, collapsed > > lung, spinal surgery, major bout with gout, that I find I have a > > serious case of decrepitude. I can't get under my van to work on it. > > I'm going to have to hire out the power steering work. Was wondering > > what a reasonable time would be to get the job done for the rack and > > two rod ends. Around here everyone seems to want to go by book values > > for time. What is a reasonable time? I know rates vary, but times for a > job shouldn't. > > >
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