

| Subject: | Re: Shout out to Ken and Dennis The RARE vW bus vender |
| From: | Dan N |
| Date: | Fri, 17 Mar 2023 16:50:30 -0700 |
yup... you're right Richard... and buy 2 each part if possible... just in case... :-) On Fri, Mar 17, 2023 at 4:38 PM Richard Koerner <rjkinpb@sbcglobal.net> wrote: > Get everything fixed than needs fixing while parts and mechanics are > still around. Plain and simple. > > On Friday, March 17, 2023 at 03:17:14 PM PDT, David McNeely < > davmcneely40@gmail.com> wrote: > > Of course, the young ones are not interested in learning Vanagons (or any > particular "obsolete" vehicle). It just doesn't make economic sense from > their standpoint. There are lots of Toyotas, Fords, modern VWs ........ . > Few of our old vehicles. Heck, I even found that the local junior college > auto tech program won't take in any vehicle over five years old. That > includes my Toyota Prius, which is why I found out. > > On Fri, Mar 17, 2023 at 11:51 AM Dan N <dn92610@gmail.com> wrote: > > > *"And from my perspective, would the person servicing it be capable?"* > > > > Well... they will say they are capable because they have the Bentley book > > on the shelf... and the real capable mechanic is busy jumping from one > van > > to another to help solve the problems... > > > > I have a story... my daughter was travelling recently with her '90 tintop > > from Oregon to Arizona. In Tucson a little rubber hose connected to the > > thermostat tower blew. She found a shop in Tucson and waited for 3 days > to > > have a spot for repairs. They replaced the hose and some other > unnecessary > > stuff. On her way back to Oregon, some hundred miles north of Tucson, the > > coolant light blinked (not overheated). I told her to check the coolant > > level in the expansion reservoir, it's very low (they didn't bleed > > properly)... she filled it up. Some hundred miles later, the same thing > > happened. I told her to check the level every morning before hitting the > > road. She happened near the GW store so I told to get a new blue cap and > > have the cooling system bleed well. No one had a spot for her and GW > didn't > > do it. So I have to instruct her how to bleed over the phone and email. > She > > did it with the help of her boyfriend. They made it home safely. > > > > So... yes... There are still some good mechanics with experiences on > > vanagon out there... BUT... how many young ones want to learn to replace > > them after they are gone? > > > > On Fri, Mar 17, 2023 at 11:03 AM David McNeely <davmcneely40@gmail.com> > > wrote: > > > >> In part, this is a matter of "aging out." If these folks are to stay in > >> business, they must hire young folks into their shops. There just > aren't > >> enough old folks who know our vehicles still around. Just this past > week, > >> I tried to set up a shop visit for my camper. Best shop locally by > >> reputation is one called European Auto Haus. Best tech there used to be > >> "Obie," who was trained in Germany on VWs back in the day. He was > super. > >> But Obie of course could not work forever. He had to move on to > >> retirement, well deserved. Sadly, European Auto Haus responded by > saying > >> that there are six Vanagons in shop currently for work, but none of them > >> will get serviced before summer, and that they could not promise a date > >> for > >> my van earlier than > >> August. And from my perspective, would the person servicing it be > >> capable? mcneely > >> > >> On Fri, Mar 17, 2023 at 10:52 AM Eric Caron <ericcaron96@comcast.net> > >> wrote: > >> > >> > The recent post about why do you purchase from Amazon reminded me of > the > >> > good old days of purchasing from our venders like Vanagain. One of > the > >> > best things was that I could ask questions about the products > especially > >> > about correct fit or how to install. > >> > > >> > I realize that now, Ken is the only vender that I can still do > >> > that with. He is incredibly generous with his time. I really don’t > >> know > >> > how he does it and runs a family business as well. > >> > > >> > In tech emergencies I have called Ken and he has answered the phone > and > >> > helped. Last time was when a friend was helping to install Ken’s > power > >> > steering rack. It was a simple thing but we would not have figured it > >> out > >> > without Ken answering the call. > >> > > >> > I try not to call unless I need to. Another time when a friend > >> > was here we were stuck and called Dennis. And sure enough he talked > us > >> > through the problem. > >> > > >> > In the old days I used to talk to folks at Bus depot, but though I > >> really > >> > appreciate the business, and I hope to drop in to visit one day, the > >> folks > >> > on the phone can’t help with issues, as they don’t know VW buses. > And, > >> > sadly the site is very hard for me to use. They do however, have a lot > >> of > >> > great bus items and nice to have them on my coast! > >> > Van Cafe, was great before it was sold. Peter and others there talked > >> me > >> > through many part installations.But, that ended. > >> > > >> > I even once got tech help from GW, but they don’t seem to do work > there > >> > any longer. Though to be fair, They were very helpful in emailing > >> > information back about specific products like how to update the engine > >> > management system. > >> > > >> > So, I really appreciate that Ken sends out help videos, has useful > >> > articles and info on his site, and I don’t know how he does it, but > even > >> > answered the phone and gave help directly. > >> > > >> > I do miss the days of calling the different venders to make orders, > and > >> > get personal direction on the products. > >> > > >> > I think they mean well, but other then Ken I don’t think vanagon or VW > >> bus > >> > people answer the phone, or can directly assist. > >> > > >> > Hang in they're Ken. > >> > > >> > > >> > Eric Caron > >> > > >> > > > >
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