

| Subject: | Re: Syncro Ball Joint |
| Date: | Wed, 10 May 1995 11:06:37 +0100 |
Derek sez; >I had a ball joint replaced on my syncro. It made a klunking sound. > >It cost about $2,000 to replace plus another $2,000 of diagnostic time. >Plus, of course, about $50 in parts plus other parts they replaced but >didn't have to. > >I am not kidding you--I have the receipts to prove it. > >All under warranty, of course. > > I'm beginning to think that your dealership is running some sort of scam whereby they fabricate ridiculously inflated labor charges for warranty work on your Syncro (while they're actually doing non-warranty work on someone else's car) and then pass the bills onto VoA for reimbursement. There have probably been just enough problems with Syncros (and Corrados & other VW exotics) that it's easy for them to get away with this. VoA has probably given them a blank check to fix all problems, "whatever it takes." It's either this, or the dealership's mechanics must have a really good dealer themselves (if you know what I mean). It would have been interesting - if you had the time - to actually sit there for the 80 or so mechanics hours they claim it took to fix the problem and just watch what was really done to the vehicle. Paul puustial@adobe.com
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