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Gerry | Vanagon
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Subject:Re: Syncro Ball Joint
Date:Wed, 10 May 1995 11:06:37 +0100

Derek sez;

>I had a ball joint replaced on my syncro. It made a klunking sound.
>
>It cost about $2,000 to replace plus another $2,000 of diagnostic time.
>Plus, of course, about $50 in parts plus other parts they replaced but
>didn't have to.
>
>I am not kidding you--I have the receipts to prove it.
>
>All under warranty, of course.
>
>

I'm beginning to think that your dealership is running some sort of scam
whereby they fabricate ridiculously inflated labor charges for warranty
work on your Syncro (while they're actually doing non-warranty work on
someone else's car) and then pass the bills onto VoA for reimbursement.

There have probably been just enough problems with Syncros (and Corrados &
other VW exotics) that it's easy for them to get away with this. VoA has
probably given them a blank check to fix all problems, "whatever it takes."

It's either this, or the dealership's mechanics must have a really good
dealer themselves (if you know what I mean).

It would have been interesting - if you had the time - to actually sit
there for the 80 or so mechanics hours they claim it took to fix the
problem and just watch what was really done to the vehicle.

Paul
puustial@adobe.com