

| Subject: | Auto Techs: the Next Generation |
| From: | Dan Houg |
| Date: | Thu, 9 Nov 1995 16:32:05 CST6CDT |
During the recent thread on Quality -or- They Don't Make 'Em Like They Used To, reference has been made as to the difficulty, if not impossibility of repair on modern fuel, computer, or electrical systems. Well..... Those systems can and are being repaired. However, they are being diagnosed and repaired by well-trained technicians that have a good understanding of the fundamentals of engine systems in addition to system specific training. Modern autos are unquestionably complex, and yes, often beyond the repair of the corner garage hack that makes his bread and butter on oil changes and car washes. BUT those systems are highly logical and succomb to a systematic diagnosis. The technician must be able to read well (and understand), have access to modern equipment eg 'scopes, gas analysis, and break-out boxes AND believe it or not, meet the public well. This don't come cheap. Equipment, tools, and training are bringing the costs of running a top-notch repair shop into the realm of a running a small clinic. In fact, a good technician is closer to a good physician in terms of comparison than anything else. Unfortunately, they are equally as rare. If you find a good shop but they charge $65 an hour, they will be worth it from an economic standpoint alone in terms of the speed of their diagnosis and ability to repair once, the first time. It is money well spent if it is a task that cannot be done by yourself. In fact, i'll be brash enough to say that this is also the place to get your everyday stuff done (oil changes, belts, etc) as they may spot trouble and bring it to your attention BEFORE it becomes major. It is in their best interest to drum up business for themselves and in your interest to repair something before it leaves you stranded. The bad ones are slowly dying out. But for now, consumers are left in the quagmire of well-trained techs and those not-quite-dead hacks. You pays yer money and takes yer chances. If you find a good one, pay 'em and smile knowing it could be a whole lot worse. -dan (with a soft spot for auto techs)
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