

| Subject: | Re: My correspondence with VW C |
| Date: | Wed, 10 Jul 1996 13:47:42 -0700 (MST) |
Harvey Chao (Harvey_Chao@smtp.svl.trw.com) sez: :Following is what I sent VW and their very responsive (customer :sensitive) reply. :The nature of response was not unanticipated - "thank you for your :input, but we are doing what we want regardless. . . ." :---------------- :To: Michelina Lauriola Maenza :Volkswagen Customer Relations : [snip] : :We understand your thoughts, but once again like to request you to :remain in contact with Volkswagen United States, whose address we :have given you previously. : :One reason for this request is that they are responsible for the :sale of Volkswagen vehicles in the United States - as we already :mentioned - , the other reason is that we cannot answer your :inquiries during the following weeks because of our annual factory :close down for the summer holidays. I don't supposed Frau[lein] Maenza would be kind enough to supply a name of an equally responsive (customer sensitive) Customer Relations person at VWoA??? It would be nice if someone at VWoA -- nevermind...ain't gonna happen. -- Todd R. Schroeder | Without vision, a people perish. tschroe@aztec.asu.edu | Proverbs 29:18 KJV
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