Skip to main content
Gerry | Vanagon
Checking account...
← vanagon.com home · Continue the discussion in the forum
VanagonEuroVan
Subject:Thanks for poltergeist response
From:Bob Stevens
Date:Mon, 16 Dec 1996 16:31:32 -0700

Thanks! to all of you who so generously took the time to respond to my =
first ever posting (87 Syncro Westy poltergeist).  I copied and pasted =
the bulk of the responses into a document and faxed all nine pages to =
the service manager (Klaus :) at the dealership working on the van.  He =
was genuinely appreciative and admitted that he had exhausted Volkswagen =
as a resource.  For the record, the dealership (B. A. Wackerli in Idaho =
Falls, Idaho) has been great.  Even though I bought the van "as is" the =
dealership made no attempt to avoid responsibility for fixing this =
problem and hasn't charged me a dime.  They've made me feel just as =
significant as if I'd purchased a new $50k Audi.  Finally, I want to say =
how gratifying it is to find a cyber-community such as this.  In the =
future I hope I can be a "leaver" and not just a "taker".  If the =
dealership gives up, I at least know the problem can be found and fixed =
and I'll do it myself.  Regardless, I'll post the outcome when it comes =
out.  Thanks again!

Bob Stevens

78 PopTop ASI   140K
87 Syncro Westy 90K

Have something to add on this topic today? Revive this thread in the forum »