

| Subject: | Re: Some mechanics belong in the penitentiary [here's my longish rant] |
| From: | Kyle Wade |
| Date: | Thu, 30 Jan 97 08:43:42 CST |
This is a very interesting topic, I work in a VW shop in Santa Cruz Cal. We have been doing a very high volume of service for the last 7+ years. We have become the shop to take your car to in our area:) It's very hard to keep up with the pace sometimes due to the # of people wanting to have us work on their VW's. We're in a process of change right now, and over the next 6 months or so we may even be looking for a Air-Cooled tech. I'm writing this on the topic though, and that is that you can often tell who the rip-offs are, and in our business I've sen more than my share of repair orders from other shops with "Extremly High " charges for simple tasks. I hate to see people being Ripped Off! We at Volks Cafe have a different theory, if the customer has been taken care of Correctly, ie not ripped off. Needs and wants attended too. They'll be back, they in turn will tell 4-6 of their friends (VW owners or not) and so on and so on. This has brought our little shop (14 Employees) to the #1 voted "Best foreign car repair shop " in our area. I'm not writing this to brag, but to let the consumer know that there are shops that are still doing an honest business. I've found that I ask a person from out of town "who do you have service your VW?" Are you happy with the service? ETC, this give s me an idea of who is doing Quality work in other area so I can possibly point someone else to those people that may be from that same area. I love the Type 2 list and the V@L list. The info sharing etc is the best way for people that don't have shops like ours or a Tech acrross the street(KEN) to go and ask. I too have nieghbors, and I work on their cars too. It's always been that way for me, and in fact II learn more about other types of cars that way too. I still prefer to work on VW's though. Ken I hope you like hundai's, I know that I don't personally work on them:) Kyle > > ---------------------------------------------------------------------- > Searchable list archive: http://home.ease.lsoft.com/archives/type2.html > Transporter Chat: http://www.type2.com/framechat/index.html > Send SIGNOFF TYPE2 commands to LISTSERV@HOME.EASE.LSOFT.COM >.- > > Kyle Wade Keeper of the volks-motorsports page www.volks-motorsports.com home page Pengi@cruzio.com
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