Curt,
Just as Bill wrote, don't make statements until you check things out.
You and Bill are uniformed to the situation and should not criticism me
for expressing legitimate concern.   I thought this was an open forum. 
Think before you speak is a good suggestion of everyone.

Kenneth Winter 

JCSYNCRO@aol.com wrote:
> 
> In a message dated 97-08-18 10:27:58 EDT, 72153.1620@compuserve.com (Kathryn
> Bowman) writes:
> 
> << Hi all,
> 
>  Perhaps everyone should slow down before they jump on this
>  "slam the vendor" bandwagon.  There are good and bad guys
>  out there, and it now seems that perhaps Kenneth Winter owes
>  Ron Salmon an apology  for his recent post.  I'm just saying that
>  everyone should slow down and check things out before you type
>  something you might regret later.
> 
>  Enough said,
> 
>  Bill Bowman >>
> 
> Good advice Bill,
> 
> I recently ordered exhaust components from Ron at
> Bus Depot, and for one reason or another, there was a mistake on his part
> about how to ship the stuff.
> 
> When I called him about it, he realised his mistake, apologised and went way
> beyond what any retailer would likely do to correct a probem,  even to the
> point of absorbing the cost of "Overnight Guaranteed Delivery".
>  Unfortunately,  those costs were far beyond any profit for the parts.
> 
> I feel bad that he lost money on my order and hope future business with Ron
> will be profitable for him.
> 
> Misunderstandings and mistakes can and will happen especially in the
> mail-order business,  but I can verify Bus Depot's sincerity and honesty, and
> I find it hard to believe that Bus Boys would intentionally cheat their
> customers.
> 
> I know it doesn't help the frustration we can experience on a botched order,
>  but where would we be without mail-order places to buy VW stuff???
> 
> Curt Long
> 87 GL Syncro Westy