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Subject:Re: Fridge upgrade installed
From:Justin B. Jensen
Date:Fri, 12 Sep 1997 08:31:48 -0700

Christopher Low wrote:
>
> HIGH ALTITUDE FRIDGE UPGRADE INSTALLED....
>
> Just picked up my 1995 eurobago with the upgrade.
>
> What was done:
> -added extra vent by cutting another hole in side of van
> -new burner
> -you can now see the pilot light when looking at the bottom of
> the fridge along the floor
> -cost:  123.20 for the part
> -labor covered under warrenty
>
> Result:
> -i got there and it didn't work!  Thing wouldn't work
> -fridge taken apart and reassembled then it worked (no problem found)
> -i am sick and tired of dealing with this fridge
>
> More info:
> It has taken about a month to get this work done.  Delay in parts due to UPS
> and parts missing as well as the dealership not being aware of the problem.  I
> told the service manager  i was disappointed that i was being charged for
> anything and listed a bunch of prepared reasons (as gather from the list).
> service manager did treat me in what a felt was a good manner even though he
> Thestill charged me for some the amount.  3.5 hours of labour was covered.  He
> said they are treating the upgrade like they would if you were buying the van
> new from the factory.  Basically, it is the cost of the factory option which
> is the cost of the part.
>
> Advice:
> If you want to upgrade....get a bucket and some ice.  I was hoping that the
> fridge upgrade would make it more reliable.  I think as norcold fridge owers
> we need to work as a group and look for a recall.  Not extended warrenty, but
> recall.  I think it is simply a crap shoot whether the fridge is going to
> light.   One might want to wait and see how my fridge does before upgrading
> their fridge.
>
> Thank-you for the support and information on dealing this this problem.
>
> Chris
A fine tradition continues....these fridges never did work well and it
looks like nothing has changed, except the cost.