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Subject:Head Gasket Mediation & Arbitration
From:Steven X. Schwenk
Date:Mon, 27 Oct 1997 11:24:55 -0800

My VW dealer (Sonnen Motors in San Rafael) told me that the mediation
and arbitration program run by the BBB as a result of VW's settlement
entered into after action by the FTC regarding engine/head gasket
failures has expired and thus VW no longer picks up any percentage of
head repairs/replacement.

Any one else heard that?

Steve...
89 westy syncro
san francisco