

| Subject: | Eurobago Norcold Ref Update |
| From: | Glenn Blanc |
| Date: | Tue, 7 Oct 1997 22:29:53 -0600 |
Today I called all the local Denver VW dealers to find out the current scoop on the High Altitude Kit for the Norcold Frige as previously reported on the list. All the dealers said "We don't do that, call (insert random suggestion here)" After many calls to Winni service centers, Norcold service centers, and Norcold I got as many different stories as people I called. The final deal came from Winni Customer Relations who offered to ship me the Kit for free, said to contact the authorized Winni service center (dealer) in my area (they would not allow a Norcold dealer near me) and that the service center would call them and they would authorize warranty labor less $88.00. So I pay $88.00 of the labor and no parts. They are shipping the parts to me directly so I will update the list on the progress. This seems like a reasonable result to this annoying problem. Glenn Blanc 95 Eurobago - Colorado
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