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Subject:Try this out-re: Bus Depot replies
From:Bruce Ralphs
Date:Tue, 16 Jun 1998 00:58:51 -0700

I'm sure that you all out there with the issue of tardiness with the Bus
Depot would want to see what it's like in Ron's shoes....so:

Read every email each an every night rec'd from this list, research an
answer you'd be accountable for, then respond to it with the goal that
you would receive a positive response back....Maybe a sale, or how about
a referral, or even a thank-you! Get my drift?  Good luck!

I almost apologize if this message offends some but it hits close to my
heart. I have never done business or talked with Ron...I've sent him a
message once and he did respond about new light bulbs.  However, I can
relate being a new Dad too and also owner/operator of a new, thriving
business. I would take this quite personally if my business was being
slammed, so Ron, be encouraged, there are lots that will support you,
Bruce

----------------------------------------------------------

Bruce Ralphs, Victoria, BC                 '85 Westy, auto, 142K
250-727-7617                               '91 Passat, 95K
250-727-7685 fax                           '83 GTI,  256K

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