

| Subject: | Experience with GoWesty - Ultimately a Satisfied Customer |
| From: | Marty Wallace |
| Date: | Sat, 29 Aug 1998 11:16:35 -0700 |
As some of you may recall, I've had some minor (though irritating) problems with an order from GoWesty. The seal kit and new tent I ordered from them arrived with instructions that were, at the least very poor instructions, and at the worst they were inaccurate (directed to GLUE ALL of the seals to the fiberglas and fastening details for tent to pop-top were wrong). Additionally, I had ordered a dash cover about a month ago, and it did not arrive. I called Gary Smyth's attention to these problems, and he has worked hard to rectify them. Specifically, he is sending me the dash cover at NO CHARGE for my troubles, and he is working with his vendors to provide online and improved installation directions. To his credit, he has been very prompt in returning my e-mails throughout this whole snafu. With all this in mind, I feel comfortable ordering from GoWesty again, and I would recommend them to others as well. == Marty Wallace (1984 Westfalia "Heisenberg") Chico, California ***************** 1st Annual MIDDLE-OF-NOWHERE Westy Get Together Labor Day Weekend * 1998 * Frenchglen, Oregon http://clubs.yahoo.com/clubs/centralcaliforniavwcampers _________________________________________________________ DO YOU YAHOO!? Get your free @yahoo.com address at http://mail.yahoo.com
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