

| Subject: | Re: Bad Experience With Bus Depot (long) |
| From: | Robert A. Alexander |
| Date: | Thu, 12 Nov 1998 21:00:48 -0500 |
Ken - I always cringe when I read such a note. Of course, I figured out the way to deal with such a unique business as The Bus Depot was to make phone contact with them FIRST, then FAX them my order and then phone check with them about what they might not be able to supply, a day or so later. I would LOVE to have been a "fly on the wall", though, when you were telling the reputable mechanic at Motor Technology Inc., Racine, WI about how you were going to order the parts he was going to use to repair your Vanagon! Might I suggest that you probably should have left that mechanic alone to use his own judgement in repairing your van? Do you have access to a fax machine? I am curious, though! What was the difference in the price for the crankshaft from The Bus Depot and from Custom Crankshaft Repair? BOB - WA4RRN '85GL http://www.impeachment.org
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