As the head discussion cop, I would have to say that posting good or bad
service reports for Vanagon vendors is very germain to the list.  Apologies
for bad service and reports on what vendors are doing to rectify the
situation are also valid.  Everyone on the list should know when a vendor
screws up, and they should also know that the vendor is willing to do
something to repair their mistakes and build customer satisfaction.

HOWEVER, discussing these items ad infinitum adds little to the communal
knowledge base of the list, and I would ask folks to show restraint in doing
so.  It's easy enough to create a three-way private discussion between the
complainee, the defendee, and the vendor being discussed.

Thanks for your cooperation.

--                      /\_/\      ____
Ron 'Coyote' Lussier   (     )     \ _/__            Andromedia, Inc.
coyote@andromedia.com   \   /       \X  /             818 Mission St.
1.415.365.6467           \_/          \/      San Francisco, CA 94103