

| Subject: | Re: Too big to ship UPS. |
| From: | Todd Last |
| Date: | Mon, 18 Jan 1999 10:38:34 -0800 |
I've found that Fedex will ship much larger packages than UPS - but you pay more too. I shipped a old large TV across the US that UPS would not take. Fedex took it no problem... but it was about $90 At 08:58 AM 1/18/1999 -0700, Michael A. Radtke wrote: >Budd, > >You said, "I do not believe the 2 person folding middle seats are too big >to ship via UPS ... A triangular shape will save a lot of inches of girth, >so that length plus girth stays under the UPS limit of 130 inches." > >Don't believe it. > >I carefully wrapped my seat in a tarp, confirmed the measurements just like >you said, and went off to UPS. The clerk carefully measured the length of >the seat (the longest dimension) and then wrapped the tape around the seat >to get the girth. The only thing is that she pulled the measuring tape >(actually a bead chain) away from the seat at the hypotenuse of the >triangle to make it a rectangle. I cried foul and she said that's how they >always do it. I got out their guide book and read the words again. > Nothing about pretending an unboxed object was in a box when it was >measured. I asked about how a car muffler was measured (since there was a >picture of that in the guide) and was shown that in that case they wrapped >the tape tight and didn't pretend it was in a box. I asked why and the >only answer that I could get was something like "because it wasn't a seat." > >I talked a supervisor. I talked to headquarters. I spent a week calling >around talking to folks who always agreed with the clerk but couldn't see >anything wrong with the way the guide was worded. Finally I got to a >person who understood the issue. She said that everyone at UPS was trained >to do the measurement as if the object was in a box, and she agreed that >the wording in the guide was wrong by that standard. So she agreed to take >the issue to the documentation committee. > >The bottom line is that measures by using the imaginary box method. > >Mike > > >Michael A. Radtke - Z74 Voice: 602-862-4897 >Bull FAX: 4853 >13430 N. Black Canyon Hwy. >Phoenix, AZ 85029 Email: m.radtke@bull.com >
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