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Subject:Re: Too big to ship UPS.
From:Todd Last
Date:Mon, 18 Jan 1999 10:38:34 -0800

I've found that Fedex will ship much larger packages than UPS - but you pay
more too.
I shipped a old large TV across the US that UPS would not take. Fedex took
it no problem...
but it was about $90

At 08:58 AM 1/18/1999 -0700, Michael A. Radtke wrote:
>Budd,
>
>You said, "I do not believe the 2 person folding middle seats are too big
>to ship via UPS ... A triangular shape will save a lot of inches of girth,
>so that length plus girth stays under the UPS limit of 130 inches."
>
>Don't believe it.
>
>I carefully wrapped my seat in a tarp, confirmed the measurements just like
>you said, and went off to UPS.  The clerk carefully measured the length of
>the seat (the longest dimension) and then wrapped the tape around the seat
>to get the girth.  The only thing is that she pulled the measuring tape
>(actually a bead chain) away from the seat at the hypotenuse of the
>triangle to make it a rectangle.  I cried foul and she said that's how they
>always do it.  I got out their guide book and read the words again.
> Nothing about pretending an unboxed object was in a box when it was
>measured.  I asked about how a car muffler was measured (since there was a
>picture of that in the guide) and was shown that in that case they wrapped
>the tape tight and didn't pretend it was in a box.  I asked why and the
>only answer that I could get was something like "because it wasn't a seat."
>
>I talked a supervisor.  I talked to headquarters.  I spent a week calling
>around talking to folks who always agreed with the clerk but couldn't see
>anything wrong with the way the guide was worded.  Finally I got to a
>person who understood the issue.  She said that everyone at UPS was trained
>to do the measurement as if the object was in a box, and she agreed that
>the wording in the guide was wrong by that standard.  So she agreed to take
>the issue to the documentation committee.
>
>The bottom line is that measures by using the imaginary box method.
>
>Mike
>
>
>Michael A. Radtke  -  Z74               Voice: 602-862-4897
>Bull                                      FAX:         4853
>13430 N. Black Canyon Hwy.
>Phoenix, AZ  85029                      Email: m.radtke@bull.com
>