Always ask for the return of any removed parts.
That way if they are good, you have evidence.
In New York, they are required to give you the removed parts, I dont
know about your state.
I once did this and they forgot and trashed the parts.
I sued in Small Claims Court aand they had to give me all new parts.

DAVID MOST wrote:
>
> I just took my '87 in for a clutch replacement, and the service manager
> called me the next day to tell me that not only was my throw out bearing
> bad, but I needed a new slave cylinder, "cross shaft", and cross shaft
> bushing (is this the release shaft under a different name), and my
> flywheel resurfaced and new main seal.
>
> He began to describe how the clutch must have felt (I didn't speak to him
> when I dropped it off), and he really missed the boat in his
> description.  Other than some
> intermittent screeching with the clutch pedal out (Most people said pilot
> bearing), it drove as it always has.  It shifted fine without any of the
> crunching or sloppy shifting that the service manager stated must have
> been the case.
>
> Unfortunately, the place I dropped it off is about an hour away, so I
> can't go see for myself.  I'm wondering if he's trying to take me for a
> ride, or if it's possible that all the things mentioned above need to be
> done and I was just experiencing a little symptom.
>
> As well as it was driving, and given the way the service manager was
> talking, I feel like somethign is up.  However, I've never had a vehicle
> that needed a clutch or clutch parts, so I'm quite ignorant with respect
> to these matters.
>
> What started off as a $250 clutch job is being revised to a $575 job.
> I've done most of the work on my vanagon since I've had it with the help
> of the list, so it's kind of a drag having to pay such huge sums.  It
> would help if I could find someone that I could trust for sure around
> here.
>
> Thanks in advance for any input.
>
> david