I posted a couple of weeks ago that I was taking my '93 EV in for warranty
rust repair on the driver's side rear seam and rear hatch.

I picked it up today.

They did a great job on the rear hatch, but I was disappointed to see that
they did not replace the rusty hardware for the rear hatch and license light.

On the rear seam, they did a lousy job.  To seal the seam, they just squirted
a bead of seam sealer down the body, and painted over it.  It looks nothing
like the original, and now is a long flat seam with bumps and ridges in it.
It stands out and looks awful.

I told them it was unacceptable.  They told me that this was all they could
do, and was exactly what VW had authorized.  I called the dealer, and they
said I had to take it up with the VW rep.  The VW rep refuses to call me back
and says I have to take it up with the body shop.

I called the VW customer service number, and they told me that they stand
behind the VW rep and what he says goes.  I told Customer Service that I
wanted the rep to call me  directly, or I was going to track him down myself.
He lives here in St. Louis.

I honestly think it looked better with a little rust on it.  If I waxed it,
the rust would almost disappear.  Now it looks awful.

If anyone had a similar experience and had it straightened out, I'd like to
hear how you did it.

If I can't work this out, I'm off to small claims court.  Do I sue VW?, the
body shop?,  the dealer?, or all three?

Steve Lashley
'93 EV MV
'74 Campmobile
EuroCampers.com
Importing New German Side Tents, Carver Propane Heaters, and other cool
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