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Subject:Re: AVP and repair costs nationwide (Longish)
From:Stuart MacMillan
Date:Tue, 13 Apr 1999 14:18:57 -0700

This is why I am thinking of doing the work myself, or finding a good
local rebuilder.  Shipping costs are nonexistent.

AVP should fix this under warranty themselves.  Defective seals are
covered by their warranty just like a defective piston would be, and if
they are unwilling to pay the true cost of the repair done locally you
will have to remove the engine and ship it back, but they should pay for
shipping.  Check with the Attorney General's office in your state and in
California for your rights under this warranty.

If you paid by credit card, and I hope you did, call them too and
dispute the charge due to the defective product.  That is the only way
you will have real leverage!

Good luck and keep us posted.

Edward Berlett wrote:
>
> AVP claims that there were a batch of bad head gaskets from the
> manufacturer and that the warrenttee work will be paid by the gasket
> manufacturer.
>
--
Stuart MacMillan
Manager, Case Program
800-909-8244 ext 208

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