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Subject:Re: AVP and repair costs nationwide (Longish)
From:Edward Berlett
Date:Wed, 14 Apr 1999 09:58:08 -0400

I wish I had the time an energy to be a hard ass about the thing.  I just
want a van that runs right and is dependable.  They seem reasonable people
and most list members seemed happy with them.

I originally suggested that I would like to send the engine back.  The
eurospec or the WILFY conversion look pretty good.  They agreed to pay for
the work.  Unfortunately,  I always be waiting for the other gasket to go.

Thanks
Ed

On Tue, 13 Apr 1999, Steve wrote:

> Here here!  Hold them to their word.  It's the law anyway.
>
> Stuart MacMillan wrote:
>
> > This is why I am thinking of doing the work myself, or finding a good
> > local rebuilder.  Shipping costs are nonexistent.
> >
> > AVP should fix this under warranty themselves.  Defective seals are
> > covered by their warranty just like a defective piston would be, and if
> > they are unwilling to pay the true cost of the repair done locally you
> > will have to remove the engine and ship it back, but they should pay for
> > shipping.  Check with the Attorney General's office in your state and in
> > California for your rights under this warranty.
> >
> > If you paid by credit card, and I hope you did, call them too and
> > dispute the charge due to the defective product.  That is the only way
> > you will have real leverage!
> >
> > Good luck and keep us posted.
> >
> > Edward Berlett wrote:
> > >
> > > AVP claims that there were a batch of bad head gaskets from the
> > > manufacturer and that the warrenttee work will be paid by the gasket
> > > manufacturer.
> > >
> > --
> > Stuart MacMillan
> > Manager, Case Program
> > 800-909-8244 ext 208
> >
> > Getting your share of the Net yet?
> > http://www.cobaltgroup.com
> > http://www.casedealer.com/demo
> > http://www.caseihdealer.com/demo
>