Being in the VW parts business I guess I am more sensitive than most folks
about this kind of thing.  I have only had good reports on AVP and I even
dealt with them briefly about getting an engine for my Carat Vanagon (then I
had to cancel my order but that's another story).  Most of the time people
don't pay much attention to the "good job" posts, but when a "problem" post
comes along then people get all out of sorts.  Everyone makes mistakes
sometimes or sells a product that comes up defective every once and a while.
I think you should look at a track record of a company and if that is good
then you take a problem with them as an exception and not the rule.  Also if
that person is willing to try to make the problem right, I think that you
shouldn't forget that either.
My 2 cents.
I wouldn't be afraid to buy stuff from AVP at any time.
Ken Wilford
Van-Again
John 3:16