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Subject:LIST ADMIN. please help!!!
From:Debi
Date:Sat, 8 May 1999 06:27:07 -0700

You help needed in solving....
p-mail comes through
My server will not accept CAPS!!!
Some how I'm automatically getting booted from the list (?? from someone
else using caps in my address??). When my mailer rejects mail addressed in
caps, Gerry (and/or my server) see's it as mis-addressed mail and kicks it
out, AND GERRY KICKS ME OFF THE LIST!!!! PLEASE HELP FROM YOUR END AND CHECK
YOUR ADDRESS BOOK FOR CAPS (for my address and make sure you use lower case
fonts)

                             TIA, Mtngal
Read below for letter passed to me from Gerry!!

----- Original Message -----
From: L-Soft list server at Vanagon List (1.8c) <LISTSERV@GERRY.VANAGON.COM>
To: Debi Tippets <mtngal@SIERRATEL.COM>
Sent: Saturday, May 08, 1999 12:00 AM
Subject: Your removal from the vanagon list
| Sat, 8 May 1999 00:00:45
| You  have been  automatically removed  from the  vanagon list  (Vanagon &
| EuroVan discussion list)  as a result of repeated  delivery error reports
| from your  mail system. This  decision was  based on the  automatic error
| monitoring policy  in effect for the  list, and has not  been reviewed or
| otherwise confirmed  by a human  being. If  you receive this  message, it
| means that  something is wrong: while  you are obviously able  to receive
| mail, your mail system has been regularly reporting that your account did
| not exist, or that you were otherwise permanently unable to receive mail.
| Here is some information which may assist  you or your local help desk in
| determining the cause of the problem:
| - The failing address is mtngal@SIERRATEL.COM.
| - The first error was reported on 4 May 1999.
| - Since then, a total of 5 delivery errors have been received.
| - The last reported error  was: Mailer mail2.SIERRATEL.COM said: "550 not
| local host SIERRATEL.COM, not a gateway"
| PLEASE DO NOT  IGNORE THIS MESSAGE. While you can  of course re-subscribe
| to the list, it is important for  you to report this problem to your mail
| administrator so that  it can be solved. This problem  is not specific to
| the vanagon list, and also affects your private mail. This means that YOU
| HAVE PROBABLY LOST  SOME PRIVATE MAIL AS WELL. Anyone  trying to write to
| you  during the  same time  frame will  probably have  received the  same
| errors for  the same  reason. The  vanagon list  is but  one of  the many
| people who  may have  tried to write  to you while  your mail  system was
malfunctioning.
| DO NOT LET TECHNICAL PEOPLE CONVINCE YOU THAT THIS IS NORMAL. It is never
| normal for a mail system to claim  that a valid, working account does not
| exist, just as it would not be  normal for the post office to return some
| of  your mail  with  "addressee  unknown" when  the  address was  written
| correctly.  It is  true that  some mail  systems are  less reliable  than
| others, and your technical people may be doing the best they can with the
| tools  they have.  But, ultimately,  the level  of service  that you  are
| receiving is the result of a  business decision, and not something due to
| a universal technical limitation that  one can only accept. Reliable mail
| systems do exist, and  it is ultimately up to you  to decide whether this
| level of service is acceptable or not.

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