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Subject:Re: AVP and head gasket woes.....
From:The Bus Depot
Date:Wed, 23 Jun 1999 23:31:16 -0400

> They agreed to pay me to replace the leaking gasket,
> but indicated that "some people don't bleed the cooling
> systems properly... Sounds to me like they are looking
> for a way to get out of warranting some of their defects.
> Your thoughts?

I deal with AVP a lot, and always been very satisfied with their quality and
even more so with their honesty.  On the very rare occasion that I have had
a minor problem, they have always gone out of their way to stand behind
their product, and generally given the consumer the benefit of any doubt. It
took me a while to find an engine rebuilder that I trusted and was
comfortable with. There's a lot of garbage, and a lot of smoke and mirrors,
out there. Dishonest rebuilders who try to weasel out of legitimate warranty
claims, shoddy rebuilders whose "rebuilt" engines are little more than used
engines, and rebuilders who are reasonably good but much too full of
themselves.  I've met them all. It's a shame that a company that simply
stands behind their product and treats customers fairly, like AVP does,
should be the exception rather than the rule, but unfortunately among the
rebuilders I've seen that seems to be a rarity.

Since they agreed to pay to replace your leaking gasket, it does not seem at
all that AVP is looking for a way to get out of warranting their defects.
Quite the opposite, in fact.  Anyone other than AVP would have made you send
them back the engine for "examination" before agreeing to warranty anything.
If AVP doesn't stand behind their product, I'll be extremely surprised.

- Ron Salmon
  The Bus Depot, Inc.
  http://www.busdepot.com
  (215) 234-VWVW