Geez, that sucks.  That would make me go ballistic too.

My little contribution to this thread is that the one time I went to such a
place they didn't put the drain bolt back in properly, causing it to work
its way loose on the way home from there and fall off a block from my
driveway.  The oil light came on, I coasted home, found the bolt to be
missing, and vowed never to go back, no matter what my time constraints
were.  Luckily, there was no damage.

Joachim
90 GL
78 Scirocco, still going strong, no thanks to Jiffy Lube

Joachim and Belinda and Hobi and Griffin in Houston, TX
...and now Lucky, the rescue kitten, too!
beekj@ghg.net

Never raise your hand to an angry child, it leaves your groin exposed.