Ken, just wanted to let you know that I will be dealing with S&S Headers
directly from now on.....I just couldn't wait around for you to get back to
me any longer while I remain without a car.

This is the first time I have ever purchased anything off the Internet and
have found it to be an unpleasant experience.  I am in Los Angeles with a
problem with a product I bought from your shop, leaving multiple messages (at
Vanagain) and return numbers so that I may be contacted wherever I am at, you
have only gotten back to me once! I remain without a car, no way to get to
work or get the duties of the day done. For whatever reason you cannot find
the time to get back to me and let me know what is going on has left enough
of a bad taste that I think others should know what is happening over at your
outfit. I truly hope that this is an isolated incident and that I will owe
you an apology at some point. However this feeling of isolation and
helplessness is something that I hope no one else will have to go
thru..........