Just to add lid....
     I had an emergency overnight order last year. My starter had quit
for the last time. So I called for a rebuild unit, late morning, and
had it on my door step before noon the next day. Just can't ask for
better service than that!

            Eric                   86-VW4x4
            vw4x4@fyi.net          72-240z
            Pittsburgh, PA USA     1936-Chrysler

On Tue, 2 Nov 1999, The Bus Depot wrote:

> > Dave, are you traveling in the van and need parts on an
> > emergency basis? If so, I can understand your frustration!
>
>
> Just to clarify and remind on this issue, we ask you to allow 7-10 working
> days for standard delivery on in-stock items (sometimes longer in the event
> of backorders, of course).  This is a conservative estimate and usually
> you'll get your order much sooner.  But we need to allow for the minor
> unforseen delays that are part of everyday life in the real world, so we try
> to estimate on the high side.  However, emergency orders can usually be
> accommodated, assuming availability of the part.  We ship overnight-air
> orders everyday to customers whose vans broke down and need a part
> yesterday.  Best way to handle a rush situation is to CALL US, since then we
> can get to work on your order right away rather than waiting for the next
> download from the website (which can be later that day or even the following
> business day). Of course, as always, if you absolutely positively need a
> part by a certain time and can't afford to take any chances, your best bet
> is to patronize your local VW dealer or FLAPS.  Even with overnight delivery
> there is the potential for lost or late deliveries, etc., so mail order is
> never a 100% sure thing even in the best of circumstances.
>
> - Ron Salmon
>   The Bus Depot, Inc.
>   http://www.busdepot.com
>   (215) 234-VWVW
>