the problem was that they (FASTGERMAN)have NO CLUE what customer service is,
this whole process took 3 1/2 weeks to be resoved, and they offered NO
COMPENSATION for his down time(2 weeks)! I'd be bent if i had to walk to
work for two weeks because of someone else's mistake!
Besides BUSDEPOT's employees are far more knowledgeable, and helpful!!
maybe FASTGERMAN is OK for inlines, but not for my Vanagon!
Tristan "VWLOVER"

>From: Bulley <gmbulley@bulley-hewlett.com>
>To: "'Tristan Henderson'" <vwwesty1@HOTMAIL.COM>,
>"vanagon@GERRY.VANAGON.COM" <vanagon@GERRY.VANAGON.COM>
>Subject: RE: BEWARE-FASTGERMANAUTO!!
>Date: Sat, 6 Nov 1999 20:54:20 -0500
>
>Sounds like a simple shipping error. What's the frenzy? Have you never made
>a little mistake? Why the "avoid at all cost" based on one little anecdotal
>incident?
>
>G. Matthew Bulley
>Director
>Bulley-Hewlett & Associates
>www.bulley-hewlett.com
>Cary, NC USA
>888.468.4880 tollfree
>
>
>-----Original Message-----
>From:  Tristan Henderson [SMTP:vwwesty1@HOTMAIL.COM]
>Sent:  Saturday, November 06, 1999 8:24 PM
>To:    vanagon@GERRY.VANAGON.COM
>Subject:       BEWARE-FASTGERMANAUTO!!
>
>Listees
>   a friend recently purchaced an exh. sys from FAST GERMAN AUTO, and for
>the
>$500 it cost him they didn't send the right collector. (he found this out
>after 2 hrs. of reefing, loosening, and retightening) Two days later he got
>them to ship the right collector(he thought). Come to find out 5 days after
>they said they shipped it; it was sitting by their (FastGerman's) back door
>waiting to be shipped!
>
>Needless to say AVOID @ ALL COSTS!!
>thanx 4 reading
>
>Tristan "VWLOVER"
>85 wolfsburg jetta
>85 cabriolet
>89 westy
>92 gti 16v
>
>______________________________________________________
>Get Your Private, Free Email at http://www.hotmail.com
>
><< WINMAIL.DAT >>

______________________________________________________
Get Your Private, Free Email at http://www.hotmail.com