At 06:27 PM 12/07/1999 -0500, you wrote:
>ThomasD. Hanlon wrote:
>>
>> Karl,
>>
>> Look to bostonengine.com.  Bob Donalds offers a Ph.D course, gratis.
>>
>
>                   A MEMO FROM THE COLLEGE OF BOB
>                       Department of Debating
>             Professor and Master of Debating Bob Donalds
>                              Wayland Ma
>
>Dear Tom, Karl and the list
>
>I like Ken at Vanagain and Ron at the bus depot are trying to make a
>living
>by selling parts and services.  I also like to sharing what I have
>learned about vanagons on the list. Gene Berg taught me

And me and anybody else who learns from such great experimenters/engineers
like Gene was and his progeny are. The publications available on the Berg
website convey solid information that will benefit anyone who isn't
convinced they know it all or somehow know better what works, what fails
and why.

>let me end this rant by saying that I will try and continue to help
>those who need help as I can but my customers will come first. Please
>consider the value added each vender has to offer by that I mean the
>knowledge and experiance to sell to you and support you with exactly what you
>need do the job right the first time.
>I do not speaking for Ken or Ron but dont think they would disagree

Excellent, Bob. I agree these sound business principles are the best for
any free market. Commitment to the customer comes first. Gratis to the
ungrateful never. Pro bono when the spirit moves and commitments allow.

T.P. Stephens aka Doktor Tim
Surveyor, Mechanic, Poet, Philosopher
San Juan Island, WA